Confidentiality and Personal Information Protection Policy

Introduction


At Qosma Informatique Inc, we have at heart the privacy of our customers. We want our customers to feel confident and secure and this is the aim of this privacy and personal information protection policy. We have designated an individual or individuals who is/are responsible for compliance with our privacy policy


Collection and use of personal data


Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.

The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, facsimile, or the Internet.

Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law in force in Quebec, Including Law 25.


Security


Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.

As no mechanism offers maximum security, some risk is always present when using the Internet to transmit personal information.

Please be assured that all members of our staff constantly make reasonable efforts to minimize the risk of unintentional disclosure of personal information.


Duration of retention and destruction of personal information


We do not store your data for longer than necessary to fulfill the purposes for which it was collected or for an additional period if permitted or required by applicable laws. Once personal data is no longer required, we ensure its deletion or anonymization. We destroy information securely, ensuring confidentiality is preserved.


Cookies Policy


To enrich your browsing experience, our website uses cookies. A cookie is a small file, stored on a user's hard drive by the website. Its purpose is to collect data relating to the user's browsing habits.

Functional cookies: we use them to remember all the selections you make on our site so that they are saved for your next visits.

Analytical cookies: This allows us to improve the design and functionality of our site by collecting data about the content you access and engage with while using our site.


You can choose to accept or refuse cookies using our consent banner. It is also possible to enable or disable the use of cookies by changing your preferences in your browser settings. However, please note that disabling cookies may limit some functionality of our website.


Additional Information


If you have any questions or concerns regarding our privacy policy or our practices, please contact our Privacy Officer using :

QoSMA Informatique Inc.
Jean-Christophe Roux, CEO
3600 Bd L.-P.-Normand,
Trois-Rivières (QC) G9B 0G2
(819) 519-7858 ext.: 1
jc.roux@qosma.ca

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